Solutions
Financial services
Reconciliation and regulatory submission, under audit, on a fixed calendar.
What goes undone
The work that waits.
- Breaks investigated only when they grow large enough to be noticed
- Evidence packs assembled after the fact rather than alongside the work
- Controls that are performed but not evidenced
- Client records that drift between systems
Financial services context
The accountability pressure
Nothing consequential moves without a named approval, and the record of who approved it is the deliverable, not a by product.