Solutions
Logistics
Exceptions, documentation and the endless chasing between parties.
What goes undone
The work that waits.
- Documentation chased across three parties by whoever has time
- Exceptions handled by the person who happens to notice them
- Status that is accurate only when somebody has just asked
- Claims prepared late because preparing them is slow and manual
Logistics context
The accountability pressure
Commercial commitments and claims go to a named person. Chasing, assembling and informing do not.