Workers
Coordination
Work that sits between departments and belongs to none of them.
What it takes on
The work, stated plainly.
- Holding a queue that crosses two or more departments and keeping it current
- Translating a request from one team's format into another team's process
- Keeping both sides informed without either having to ask
- Naming the person who is waiting, and the person being waited on
Coordination in use
Authority
How its authority is set.
The boundary is agreed with you when the role is written, not shipped as a default. Every worker holds these three kinds of permission and no others.
What it does alone
Agreed in advance with the people who carry the risk, and kept narrow at the start.
What it may only propose
Anything carrying consequence is prepared, then held until a named person approves it.
Approved by
Time
What it may never touch
Set out when the role is written, and enforced rather than requested.