Workers

Operations

The chasing, the scheduling and the follow up that has to happen before anything else can.

AimUnderstand what an operations worker takes off a team, and where a person still signs.

What it takes on

The work, stated plainly.

Following up on requests that have gone quiet, on a schedule rather than when someone remembers
Preparing the daily and weekly positions a supervisor needs before a shift starts
Chasing the missing document, the unreturned form, the unconfirmed slot
Escalating to a named person the moment something sits outside its agreed window

Operations in use

Reserved for a screen from this worker: its queue, and an action waiting on a person.

Authority

The boundary is agreed with you when the role is written, not shipped as a default. Every worker holds these three kinds of permission and no others.

What it does alone
Agreed in advance with the people who carry the risk, and kept narrow at the start.
What it may only propose
Anything carrying consequence is prepared, then held until a named person approves it.
Approved by
Time
What it may never touch
Set out when the role is written, and enforced rather than requested.